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benarolvexa

Professional Financial Education
Investment Analysis Specialists
Mount Louisa, QLD
16 Barra Ct, Mount Louisa QLD 4814
+61 412 873 557

Privacy Policy

Last updated: March 15, 2025

benarolvexa is committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our investment analysis and educational services. We operate under Australian privacy laws and maintain the highest standards of data protection.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services. This helps us provide personalized investment education and analysis tools that match your learning goals.

  • Personal identification information including name, email address, and phone number
  • Professional information such as investment experience level and educational background
  • Usage data including pages visited, time spent on educational content, and webinar attendance
  • Device information including IP address, browser type, and operating system
  • Communication preferences and feedback you provide about our services
  • Payment information when you enroll in paid educational programs

How We Use Your Information

Your personal information helps us deliver relevant educational content and improve our investment analysis tools. We use this data to create a more personalized learning experience and to communicate important updates about market insights.

Specifically, we use your information to provide access to educational webinars, send market analysis updates, customize learning recommendations based on your experience level, process enrollments in our programs, and respond to your inquiries about investment strategies.

We also analyze usage patterns to improve our educational content and ensure our resources remain current with market developments. This analysis is conducted in aggregate form and helps us understand which topics are most valuable to our community.

Your Privacy Rights Under Australian Law

Under the Australian Privacy Principles (APPs) and Privacy Act 1988, you have specific rights regarding your personal information. We respect these rights and provide clear processes for exercising them.

Access Your Data

Request a copy of the personal information we hold about you, including how it's being used and who it's shared with.

Correct Information

Ask us to update or correct any inaccurate or incomplete personal information in our records.

Restrict Processing

Request that we limit how we use your personal information for specific purposes while maintaining your account access.

Delete Your Data

Request deletion of your personal information, subject to legal requirements and legitimate business needs.

To exercise any of these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before proceeding.

Data Sharing and Third Parties

We don't sell your personal information to third parties. However, we do share certain data with trusted partners who help us deliver our educational services and maintain our platform security.

These partners include educational platform providers who host our webinars, email service providers for educational newsletters, payment processors for program enrollments, and analytics services that help us improve user experience. All partners are required to maintain strict confidentiality and use your data only for the specific services they provide to us.

We may also disclose personal information when required by Australian law, to protect our legal rights, or to prevent fraud and ensure platform security. In such cases, we'll only share the minimum information necessary.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access to personal information.

All staff members who handle personal information receive privacy training and are bound by confidentiality agreements. We regularly review and update our security procedures to address emerging threats and maintain industry best practices.

While we take extensive precautions, no internet transmission is completely secure. We encourage you to protect your account credentials and notify us immediately if you suspect any unauthorized access to your account.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Our retention periods vary based on the type of information and how it's used.

Data Type Retention Period Purpose
Account Information Until account deletion + 2 years Service provision and legal compliance
Educational Progress 5 years after program completion Certification and progress tracking
Communication Records 3 years from last contact Support history and service improvement
Financial Records 7 years Tax and accounting requirements

When retention periods expire, we securely delete or anonymize your personal information. You can request early deletion of your data, though some information may need to be retained for legal compliance.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small data files help us remember your preferences, analyze site usage, and improve our educational offerings.

We use essential cookies for basic site functionality, analytics cookies to understand how visitors use our site, and preference cookies to remember your settings. You can control cookie settings through your browser, though disabling certain cookies may limit some features.

We don't use tracking cookies for advertising purposes, and we don't share cookie data with advertising networks. Our focus is on improving educational content rather than marketing activities.

Changes to This Policy

We review and update this Privacy Policy periodically to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email or prominent website notices at least 30 days before the changes take effect.

Minor updates, such as clarifications or formatting changes, may be made without prior notice. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

Your continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you can contact us to discuss your concerns or request account closure.

Privacy Questions or Concerns?

benarolvexa Privacy Team
16 Barra Ct, Mount Louisa QLD 4814, Australia
Phone: +61412873557
Email: info@benarolvexa.com